FlatSwipe Support
Need help with FlatSwipe? Find answers to common questions below or reach out to our support team directly.
Contact Us
Frequently Asked Questions
How do I sign in or create an account?
You can sign in with your email (via a sign-in link), Google, or Apple account. Tap "Sign In" on the home screen and choose your preferred method. If you already have an account, signing in with the same email will restore your data.
How do I manage my subscription or request a refund?
Subscriptions are managed through the Apple App Store or Google Play Store. To cancel or change your plan, open your device's subscription settings (Settings → Apple ID → Subscriptions on iOS, or Google Play → Payments & subscriptions on Android). Refunds are handled by Apple or Google directly.
How do I report a listing or another user?
Open the listing or user profile you want to report and tap the "Report" button (flag icon). Select a reason and add any details. Our team reviews all reports within 24 hours.
How do I edit or remove my listing?
Go to your profile, tap "My Listings," then select the listing you want to change. You can edit details, update photos, or deactivate/delete the listing from there.
How do I report a bug?
Send us an email at support@flatswipe.app with the following information: your device model, operating system version, app version (found in Settings → About), and a description of the issue. Screenshots or screen recordings are very helpful.
How is my data used? Where is the privacy policy?
We take your privacy seriously. You can read our full Privacy Policy at flatswipe.app/privacy. For data deletion requests, contact us at support@flatswipe.app.
Useful Links
App Info
App: FlatSwipe
For landlords: Landlord Pro
Developer: Launchborn LLC